Register: reporting

Automated reporting

AI for reporting: have reports, overviews and presentations drawn up automatically from your product and service data, verifiable thanks to source references.

Monthly report

Create a monthly report of the average resolution time per product line, with the biggest outliers.

Presentation

Create a five-slide presentation with comparable customer cases for product HDPE-8767.

Overview

List all products that received a new certification this quarter.

Summary

Summarise the main product changes of the past quarter for the sales meeting.

Vraag

Create a monthly report of the average resolution time per product line, with the biggest outliers.

Antwoord

The report is ready. Over the past month the average resolution time is 3.8 days, an improvement of 0.5 day compared with the previous month. Three product lines stand out: the XR series (6.2 days, mainly due to the O-ring problem), the GP range (2.1 days) and the HB adhesive (1.4 days). I have put the figures, the chart and the explanation in an Excel file, ready to share.

XLSXMonthly-report-resolution-time.xlsx
Tickets · all product linesKPI · resolution time

From question to finished report

Many reports are routine: the same data, the same structure, every month again. That manual work can go. PimLayer IQ+ draws up reports and overviews automatically from your product and service data, in the form you ask for.

You describe what you need and for whom. IQ+ gathers the numbers, arranges them and delivers a finished document. Because every number can be traced back to its source, the report stays verifiable.

In the form you need

An Excel with the figures for your analysis, a presentation with the main points for a meeting, or a short summary in text. IQ+ delivers the report in the format that suits whoever receives it, without you having to format it yourself.

Always verifiable

A report is only usable if you trust it. That is why every number points to its source. That way you know where a figure comes from and can share or present the report with confidence.

What IQ+ relies on for reporting

  • Your service and support tickets, for KPIs and patterns.
  • Your product data and certifications from PimLayer.
  • The changes and revisions over time.
  • The sources behind every number, for verifiability.

Examples of what you can ask

  • A monthly service report with the main KPIs per product line.
  • A short presentation with relevant customer cases for a sales conversation.
  • An overview of all products with a new or expired certification.
  • A summary of product changes for the next team meeting.
Frequently asked questions

Answers to your questions

Can AI create reports automatically?

Yes. PimLayer IQ+ draws up reports and overviews automatically from your product and service data, in the form you ask for. You describe what you need and for whom, and IQ+ gathers the numbers, arranges them and delivers a finished document.

In what form do I get the report?

As a readable answer, or as a finished file: an Excel with the figures, a presentation with the main points or a text document. Because every number can be traced back to its source, the report stays verifiable.

Are the numbers reliable?

Every number in a report points to its source (the tickets, the product data). That way you can always check a report and know where a figure comes from. No black box, but verifiable reporting.

Ready to put PimLayer IQ+ to work?

Start with a product assessment, or schedule a short call about your situation.