Where PimLayer IQ+ gets its knowledge
An AI is only as good as the knowledge that goes into it. PimLayer IQ+ draws on three sources: the systems you already use, your PimLayer as the foundation, and the knowledge in the heads of your specialists.
An AI that knows your products is only as good as the knowledge that goes into it. That knowledge comes from three places: the systems you already use today, your PimLayer as a reliable foundation for the hard specifications, and, most importantly of all, the experience that is documented nowhere but sits in the heads of a few specialists.
It is exactly that last source that makes the difference. Anyone can switch on connectors, but capturing the knowledge of your best people is what a generic chatbot never has. We briefly explain it on the page about the knowledge in people’s heads.
Connectors
Connect to the systems you already use, through ready-made connectors.
Read more →Your PimLayer as the foundation
Your PimLayer as the single source of truth for your hard product specifications.
Read more →The knowledge in people's heads
Capture the knowledge that is written down nowhere, but sits in the heads of your specialists.
Read more →
Answers to your questions
Which data sources does AI use for product information?
PimLayer IQ+ draws on three kinds of sources: the systems you already use (project and engineering tools, service and support systems, document and wiki environments, your CRM), your PimLayer with the hard product specifications, and the knowledge that is documented nowhere but sits in the heads of your specialists.
Can IQ+ connect to SharePoint, Jira or my CRM?
Yes. Through ready-made connectors, IQ+ connects to the platforms you already use, including SharePoint, Jira, ServiceNow, Zendesk, Salesforce and more. You do not have to move anything; the knowledge in them becomes available.
How does IQ+ capture knowledge that is written down nowhere?
With a dedicated interview method we interview your senior specialists, turn their knowledge into clear knowledge items and have them validate it themselves. From then on that knowledge is always available, even when the specialist is not there.
Ready to put PimLayer IQ+ to work?
Start with a product assessment, or schedule a short call about your situation.