How it stays accurate

Q: "How does PimLayer IQ+ get better over time?"

"The system learns from every interaction. Users give feedback on answers, your own experts validate corrections, and approved corrections take priority in every following answer. That way one validation lifts the quality of all future answers."

Q: "Can ordinary users simply change the knowledge base?"

"No. Ordinary users only give a signal: they rate an answer or flag a mistake. That writes nothing directly into the knowledge base. The real corrections are made by your own subject specialists, so a well-meaning but wrong correction does not pollute the system."

Q: "Who decides what a correct answer is?"

"You, through your own experts. They approve, correct or elevate a correction into a fixed rule. So you keep control over what counts as true."

A system that gets better, not worse

Product data changes, and no system is perfect from the start. The difference is in what happens afterwards. PimLayer IQ+ is built to become more accurate with every interaction. That happens on two levels, with a clear division of roles.

Level 1 · the signal

Everyone who works with it

★★★★☆ ⚑ flag a wrong answer

Whoever works with IQ+ gives a rating in one click or flags a clearly wrong answer. Fast and low-threshold.

This signal feeds the quality monitoring and forwards a flagged answer to your experts. It writes nothing into the knowledge base itself.

Level 2 · the validation

Your subject specialists

Your experts see the question, the answer and the sources used side by side. They can:

approve or correct an answer
elevate a correction into a fixed rule
update a source record
flag a knowledge gap

An approved correction takes priority in every following answer and is not overwritten by raw data.

The loop that closes every day

User gives a signal → Your expert validates → Every following answer gets better

That way the system demonstrably learns from every interaction. The threshold to give feedback stays low, but the real quality is guarded by your own people. And you keep control over what counts as true.

Answers to your questions

How does PimLayer IQ+ get better over time?

The system learns from every interaction. Users give feedback on answers, your own experts validate corrections, and approved corrections take priority in every following answer. That way one validation lifts the quality of all future answers.

Can ordinary users simply change the knowledge base?

No. Ordinary users only give a signal: they rate an answer or flag a mistake. That writes nothing directly into the knowledge base. The real corrections are made by your own subject specialists, so a well-meaning but wrong correction does not pollute the system.

Who decides what a correct answer is?

You, through your own experts. They approve, correct or elevate a correction into a fixed rule. So you keep control over what counts as true.