Frequently asked questions
The questions buyers really ask about PimLayer IQ+: does it help against scattered knowledge, is what AI answers correct, does our data stay ours, and how do we get started?
Does this work for my situation?
Read more: who it's for →Our product knowledge is scattered and held by a few people. Does this help against that?
Yes, that is exactly what PimLayer IQ+ is made for. It brings together the knowledge from your systems and from the heads of your specialists and makes it available to your whole team, with source references.
We lose a lot of time on the same questions, quotes and tenders. Does this solve that?
That is one of the strongest use cases. IQ+ pulls the answers from your product data, your earlier files and your RFP archive, so your team justifies and completes quotes, RFPs and public tenders much faster.
What if our most important product specialist leaves or retires?
Then their knowledge must not walk out the door with them. With our interview method we capture that knowledge in time, so it stays available, even when the specialist is no longer there.
Can I rely on it?
Read more: how it works →Isn't this just a chatbot that makes things up?
No. IQ+ answers from your own product data, tickets, documents and the knowledge of your specialists, not from guesswork. Every answer points to its source, so you can check it.
Doesn't AI give wrong answers? In our technical environment that cannot happen.
That is why everything is verifiable: every answer shows its source. On top of that the system gets better over time, because your own experts validate corrections that improve every following answer.
Does our knowledge and data stay ours?
Yes. Your knowledge stays yours and is never shared with other customers. Every source is isolated per customer and the data is hosted in the EU.
Do we have to set up a big IT project for this?
No. We have the technology ready and connect it through connectors. What would cost an in-house project months becomes a matter of connecting and validating. We train your in-house IT alongside us.
Will our people be replaced by this?
No. IQ+ takes on the searching and the justification, so your people decide faster and better. The decision stays with the human, and every answer is verifiable.
What it delivers
Read more: what IQ+ can do →What does it concretely deliver for my team?
Faster the right technical choice, stronger quotes and tenders, faster service and reports in seconds. Always with source references, in any language and for every register.
Does this work for our sector, such as building materials and installation?
Yes. The examples on this site revolve around building materials and installation engineering: material choice, standards and certificates, technical selection and service. IQ+ works with your own range and the applicable standards.
Which languages does PimLayer IQ+ work in?
You can ask a question in any language and get an answer in any language, in the register that suits whoever is asking. The knowledge underneath stays the same.
Getting started
Read more: the foundation →Do I need a PimLayer?
Yes. IQ+ relies on reliable product data from your PimLayer. If you do not have one yet, that is the starting point; PimLayer is usually live within weeks, with onboarding included.
How do we get started?
With an assessment conversation. We look together at whether PimLayer IQ+ makes sense for you: we review your product information, gauge the maturity of your knowledge and map your internal systems.
Ready to put PimLayer IQ+ to work?
Start with a product assessment, or schedule a short call about your situation.